Redefining the call center through people- and performance-focused design
The look and layout of a service facility have a significant impact on employee recruitment, performance and retention. Given the industry’s high turnover and costs associated, more service organizations are re-thinking their spaces.
Holoform offers an innovative way to update or renovate workspaces for staff stability, while providing substantial cost efficiencies.
Inspiring engagement and efficiency that impact the bottom line
A service center is a community, so enabling face-to-face interactions is essential. Holoform demountable glass walls provide separation where needed, while maintaining visibility to support communication, workflow and a team environment.
Holoform’s slim profile optimizes space to allow for more communal areas. Providing employees with inviting places to huddle, train or socialize enhances morale and engagement. And that has a positive impact on their performance—and ultimately, customer satisfaction.
An acoustically sound environment is essential to productivity and quality assurance. Holoform glass systems provide enhanced soundproofing. And doors seal securely into frame affording privacy to those meeting inside—and minimal distractions to those working nearby.
Holoform systems maximize square footage for greater user density, lowering real estate and maintenance costs. They provide structural stability with the flexibility for re-use as needs change. And they create pleasurable work environments that promote employee retention.